The phone does not search for devices?

Please check for the following issues:

1. The device has exited add mode

Due to power consumption issues, the device will automatically turn off the add mode when the device is added for too long.Please initialize the door lock and add it again.

2. The distance between the phone and the device is too far

Please make sure that the distance between the phone and the device is close enough and there is no strong interference in the surrounding network environment.

3. Device power is abnormal

Please check if the device is powered on properly.

4. The device has been connected by others

If you don't know who connected the device, please initialize the door lock and add it again.

5.Mobile Bluetooth is not turned on

Please check if the phone Bluetooth is turned on.